service

i was greeted this way, "what's up, man". i was a civilian. he was a paid employee. i was having a difficult time trying to figure how who he was speaking to and why i was his man. i was at the store to spend what i feel is a considerable amount of money on a piece of modern technology. what happened to customer service? really. my snackwrap had sauce on it today. i specifically order it without sauce. no sauce please. but it's all a game you see, once you leave the window... you'll eat what they made for you. and like it. a snack wrap with sauce. however i did not like it. i enjoy walmart greeters when they are friendly. some are quite scary... and have kept me from going in the store a time or two. the bag boy at my grocery store likes to smash the bread in the bottom of my paper bag with jars of heavy pickles and brick shaped frozen foods. nothing says joy like a communion wafer-sized peanut butter and strawberry jelly sandwich. there was a time when the person in charge was a person with manners. when the customer really was always right. and when those serving in the public greeted one another with smiles and good fortune. i do not want to hear about your baby's dead beat daddy, your sister's skin infection ointment, your mom's bad perm, your cracked nail or why your aunt is living in your garage... i just want my pickles in the bottom of the bag and my eggs handled with care. a smile wouldn't hurt. tonight i start playing league basketball at my church. i have not shot a basketball in months. i will try to make it up and down the court without passing out or twisting an ankle. it's cold outside. i'm sure the sunshine will bring a bit more warmth... some day down the road.